About Halong Booking Tours

1.    About us 
Halong Booking Tour is one of the most prominent company of Halong Bay Cruise, offering customers the easiest way to book cruises and tours to Halong Bay. Our mission is to offer our clients exceptional service, personalized itineraries, and the opportunity to explore the breathtaking beauty Halong Natural Herritate.

2.    What Halong Booking Tour offers
o    Incredible choice
Choose Halong Booking Tours for a unique, personalized adventure in stunning Halong Bay. Enjoy diverse packages, expert guides, and top-notch service. Our commitment to quality, safety, and sustainability ensures an unforgettable experience. Discover the beauty and culture of Halong Bay with us for lasting memories.
o    Low rates
Halong Booking Tour guarantees to offer you the best available rates. And with our promise to price match, you can rest assured that you’re always getting a great deal.
o    Instant confirmation
At Halong Booking Tour, every reservation is instantly confirmed. Once you’ve found your perfect cruises, a few clicks are all it takes.
o    No reservation fees
We don’t charge you any booking fees or add any administrative charges. And in many cases, your booking can be cancelled free of charge.
o    Secure booking
We understand the importance of a secure and seamless booking process. We are committed to providing a safe and reliable platform for our customers to plan and book their dream trips to Halong Bay. 
o    24/7 support
Whether you’ve just booked or are already enjoying your trip, our customer experience team are on hand around the clock to answer your questions and advocate on your behalf in English languages. 

3.    Contact Us
For any questions or assistance, feel free to reach out to us:
Halong Booking Tours
Address: 41 Luong Van Can
Phone: +84976233731
Email: sales@halongbookingtours.com
Website: https://halongbookingtours.com 
Book with confidence at Halong Booking Tours, where your security and satisfaction are our top priorities. We look forward to making your Halong Bay experience truly exceptional!

4.     Payment:
To ensure that both parties will fulfill their obligations, we propose some detailed conditions for payment as follows:
o    Credit card fee:
All credit card payments are subject to a 3% processing fee.
o    Deposit: Either full payment or a deposit of 30-50% of total cost will be required and decided on individual tour basis. This should be done via one of our payment methods available online. Customer will receive confirmation documents or vouchers within 24 hours from the time we receive the deposit.
o    Final Payment: Full payment should be made at least 2 days prior to your arrival in Vietnam. Payment on arrival is applied for special cases only and both parties have written agreement on this.

5.     Cancellation and refunds
o    Cancellation fees of booking are levied on all local suppliers as cruise carriers and other contractors apply their own cancellation policy. Cancellation and refund policies are detailed on each individual cruise, under the Rate & Availability tab.
o    Cancellation by the cruise for reasons related to a situation of force majeure, such as government restriction or regulation, health, natural disasters, acts of God, etc., customers will be refunded the amount depending to circumstances. If the tour has yet to take place, full refund will be made. If the tour is ongoing, partial refund will be made.
o    No refunds or exchanges can be made while the tour in ongoing and the customer decides to opt out. If you do not use any of the service, no compensation will be given for the unused portion of the tour.